1. Information We Collect
We collect only the information needed to respond to inquiries and operate this website:
- Phone calls. When you call us, we receive your phone number and any information you share during the call so we can respond to your inquiry.
- Form submissions. When you submit a contact form, we collect the name, phone number, and message you provide.
- Basic website data. Like most websites, our hosting and analytics tools may automatically log technical information such as your IP address, browser type, pages visited, and the time of your visit. This data is used in aggregate to keep the site running and understand general usage patterns.
We do not collect payment information through this website, and we do not ask for sensitive personal information.
2. How We Use Your Information
We use the information we collect to:
- Respond to your calls, messages, and service inquiries
- Connect you with an independent local electrician for assessments and installations
- Schedule assessments and installations
- Improve the website's content and performance
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not share your information with third parties except as necessary to respond to your inquiry, to operate the website (hosting and analytics providers), or when required by law.
3. Phone Calls and Messages
When you contact us by phone or through a form, we keep a record of the conversation so we can follow up and provide accurate service. If you ask us to stop contacting you, we will honor that request.
4. Cookies
This website may use basic cookies and similar technologies for analytics and site functionality. You can disable cookies in your browser settings; the site will continue to work.
5. Data Security
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot promise absolute security.
6. Your Choices
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us by phone and we will respond to reasonable requests.
7. Changes to This Policy
We may update this policy from time to time. The current version will always be posted on this page with its update date.
8. Contact
Questions about this policy: call us at (407) 557-4153 during business hours (Mon–Fri 7:00 AM – 10:00 PM, Sat 8:00 AM – 10:00 PM, Sun 7:00 AM – 9:00 PM ET).